Privacy Policy - Notarials

Our Commitment to Your Privacy

At Notarials, we understand that privacy is fundamental to trust. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our online notarization services. We are committed to maintaining the highest standards of data protection and transparency.

Information We Collect

Personal Information

• Name, email address, phone number, and mailing address
• Government-issued identification documents for identity verification
• Payment information (processed securely through our payment partners)
• Biometric data (facial recognition for identity verification)

Documents and Communications

• Documents you upload for notarization
• Video recordings of notarization sessions (as required by law)
• Chat messages and communications with notaries and support
• Digital signatures and certificates

Technical Information

• IP address, browser type, and operating system
• Device information and unique identifiers
• Usage analytics and performance metrics
• Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

• Process notarization requests
• Verify your identity
• Connect you with certified notaries
• Store and deliver completed documents

Legal Compliance

• Maintain audit trails as required by law
• Prevent fraud and ensure security
• Comply with notarial regulations
• Respond to legal requests

Communication

• Send service updates and confirmations
• Provide customer support
• Share important security notices
• Process payment transactions

Service Improvement

• Analyze usage patterns
• Improve platform performance
• Develop new features
• Enhance security measures

How We Protect Your Data

256-bit SSL Encryption

All data transmitted is encrypted using bank-level security protocols.

Secure Storage

Documents are encrypted at rest and stored in secure, compliant data centers.

Access Controls

Strict access controls and regular security audits protect your information.

When We Share Information

Service Providers

We may share your information with trusted third-party service providers who help us deliver our services:

• Payment processors (encrypted payment information only)
• Cloud storage providers (encrypted documents)
• Identity verification services
• Customer support platforms

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Investigate fraud or security incidents
• Protect our rights and the safety of our users
• Enforce our terms of service

Your Privacy Rights

Access & Portability

Request a copy of your personal data and download your documents.

Correction

Update or correct inaccurate personal information in your account.

Deletion

Request deletion of your account and personal data (subject to legal retention requirements).

Opt-out

Unsubscribe from marketing communications at any time.

Restrict Processing

Limit how we process your personal information in certain circumstances.

Object

Object to certain types of processing, including direct marketing.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations:

• Notarized documents: 10 years (as required by notarial law)
• Identity verification records: 7 years
• Video recordings: 10 years
• Account information: Until account deletion (subject to legal requirements)
• Payment records: 7 years for tax and auditing purposes

Questions About Privacy?

If you have questions about this Privacy Policy or how we handle your data, please contact our Privacy Team:

Email: [email protected]

Address: Privacy Officer, Notarials Inc.

123 Legal Street, Suite 500, San Francisco, CA 94102