Terms of Service

Please review these terms and conditions for using our online notarization platform.

Last updated: January 1, 2025

Agreement Overview

By using Notarials' online notarization services, you agree to these terms. We provide secure, legally compliant document notarization services through certified notaries worldwide. These terms protect both you and Notarials while ensuring the highest standards of legal authenticity.

Our Services

Notarials provides online notarization services that include:

  • • Identity verification and authentication
  • • Document review and notarization by certified notaries
  • • Secure video conferencing for notarial acts
  • • Digital certificate issuance and document storage

Your Responsibilities

Account Security

  • • Maintain accurate account information
  • • Keep login credentials secure
  • • Report unauthorized access immediately
  • • Use only your own identity documents

Document Integrity

  • • Provide authentic, unaltered documents
  • • Ensure legal authority to notarize documents
  • • Comply with applicable laws and regulations
  • • Appear personally for notarization

Legal Compliance

Notarial Law Compliance

All notarizations comply with applicable state and international notarial laws.

Regulatory Standards

Our platform meets strict regulatory requirements for electronic notarization.

Legal Validity

Notarized documents have the same legal validity as traditional notarizations.

Service Limitations

Service Availability

While we strive for 99.9% uptime, our services may be temporarily unavailable due to:

  • • Scheduled maintenance and system updates
  • • Technical difficulties or force majeure events
  • • Legal or regulatory requirements
  • • Security incidents requiring system shutdown

Document Restrictions

We cannot notarize certain types of documents including:

  • • Wills, trusts, and estate planning documents (in some jurisdictions)
  • • Documents requiring physical presence by law
  • • Incomplete or unclear documents
  • • Documents involving parties who cannot be properly identified

Payment & Refunds

Payment Terms

  • • Payment due before notarization completion
  • • Secure processing via encrypted payment gateways
  • • Multiple currencies and payment methods accepted
  • • Automatic billing for subscription plans

Refund Policy

  • • Full refund if notarization cannot be completed
  • • Partial refund for service interruptions
  • • No refund after successful document notarization
  • • Dispute resolution available through support

Questions About These Terms?

If you have questions about these Terms of Service, please contact our legal team:

Email: [email protected]

Address: Legal Department, Notarials Inc.

123 Legal Street, Suite 500, San Francisco, CA 94102

Contact Legal Team